Construction Technician

The Internet is now the heartbeat of our home, but too often internet service is frustrating and unreliable. IQ Fiber was created to offer 100% fiber-optic fast internet, transparent pricing, and attentive customer service to deliver a Smarter internet experience. As part of the rapidly growing IQ Fiber team, your contributions will directly affect our success. Your work matters here.

We’re looking for energetic, collaborative, and customer-focused talent with the ability to proactively move our business forward. In return, you’ll find a place where your voice matters. You’ll find a team who works hard and has fun. And, if you’re like us, you’ll know you made a Smarter career choice.

Position Summary:

This position is located in the Jacksonville, FL area. Local candidates only, please.

The Outside Plant Construction Technician is responsible for the daily maintenance of a Fiber Optic network. In this role, our construction technicians move and replace vaults, dig in new conduit or vaults, relocate new conduit and fiber, locating cables and conduit for added properties.  

Essential Duties and Responsibilities:

• Maintain existing and construct new plant as follows:
  • Dig either by hand or with use of trenching machine to place cable underground.
  • Pull fiber-optic cable through conduit.
  • Remove and replace hand holes and fiber markers.
  • Repair damaged underground plant as need arises.
• Installation, repair, and maintenance of inside fiber optic cables and MDU boxes.
• Based on locate tickets from Sunshine One-Call, accurately locate and mark existing underground fiber cables to protect plant as needed.
• Ensure customer satisfaction by providing quality service and identifying customer needs
• Ensure compliance with OSHA safety standards and state and local regulations
• Assist in fiber cable damage restoration efforts.
• Assist with and troubleshoot systems, as necessary.
• Other job duties as assigned.

REQUIRED QUALIFICATIONS

• Ability to construct small networks for MDU, and public spaces using off the shelf solutions to meet demand.
• Ability to think strategically and execute tactically while delivering results in a high-change, fast-paced work environment.
• Ability to collaborate and partner with various teams across the organization to drive initiatives and results.
• Proven ability to deliver expected performance results and ability to drive to the next level.
• Must have excellent interpersonal, oral, written, communication and presentation skills.
• Must be available and willing to respond to the needs of a 24/7 operation.
• Must be willing and able to work mandatory overtime after hours and weekends and remain in service during outages until resolved.
• Work independently using sound judgement on all projects.
• Full accountability in safety, productivity, quality, workmanship, and customer service
• Ability to effectively solve problems with little or no direction.
• Computer skills sufficient to learn new applications and systems.
• Use excellent hearing and listening skills to receive detailed information.
• Ability to drive during nighttime and adverse weather conditions.
• Must have valid driver’s license with a clear MVR.
• Must be able to pass standard background check and drug screening.
• Must be able to lift 75 pounds repeatedly.
• Must be able and willing to climb ladders up to 28 ft.
• Must be able and willing to work in adverse weather conditions.
• Maintain vehicle in a clean and professional manner.
• Dress in approved IQ Fiber clothing and arrive at work in a neat and professional manner.

PREVIOUS EXPERIENCE AND REQUIREMENTS:

• High School Diploma or GED
• A minimum of one (1) year telecommunications construction experience preferred.
• Must be able to work outside in all elements of weather

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

IQ Fiber is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.