Senior Administrative Assistant
Jacksonville, FL
Full Time
Experienced
A Smarter Career Choice
Because the internet is now the heartbeat of our homes and an essential tool for business, it should run without interruption or stress. IQ Fiber was created to offer 100% fiber-optic high-speed internet, transparent pricing, and attentive customer service to deliver a Smarter internet experience. As part of our rapidly growing team, your contributions will directly impact our success. Your work matters here.We’re looking for energetic, collaborative, and customer-focused talent with the ability to proactively move our business forward. In return, you’ll find a place where your voice matters. You’ll find a team that works hard and has fun. And, if you’re like us, you’ll know you made a Smarter career choice.
Position Overview
IQ Fiber is seeking a highly organized, proactive, and professional Senior Administrative Assistant to support the Chief Executive Officer (CEO) and the broader Senior Leadership Team, including the COO, CFO, CMO, and CTO. This role serves as the operational backbone of the executive office — ensuring calendars, travel, meetings, communications, and administrative priorities run smoothly and efficiently.The ideal candidate is a trusted partner to senior leaders, capable of managing multiple priorities with discretion, attention to detail, and a strong sense of ownership. This role requires a professional who thrives in a fast-paced, high-growth environment and can anticipate needs before they arise.
This position reports directly to the Chief Operating Officer and partners closely with the full Senior Leadership Team. It is a full-time, on-site role based in Jacksonville, Florida. Remote or hybrid arrangements are not available.
Key Responsibilities
Leadership Support
- Manage calendars and scheduling for the CEO and Senior Leadership Team.
- Coordinate internal and external meetings, including preparation of materials, agendas, and follow-up items.
- Act as a central coordination point between senior leaders, internal teams, partners, and stakeholders.
- Ensure leaders are prepared for meetings through briefing documents, logistics coordination, and scheduling alignment.
Travel & Logistics
- Manage travel arrangements for the SLT, including flights, hotels, ground transportation, and itineraries.
- Coordinate multi-city travel schedules and ensure efficient routing and timing.
- Prepare detailed travel packets and contingency plans.
Office & Administrative Operations
- Oversee executive office operations, including supply ordering and vendor coordination.
- Manage building access coordination and related administrative processes.
- Maintain organizational systems for executive documentation, correspondence, and records.
Expense & Policy Administration
- Prepare and submit expense reports for the SLT in accordance with company policies.
- Support administrative compliance with internal policies and procedures.
- Assist with policy communication and administrative follow-through across departments.
Leadership Meetings & Events
- Coordinate leadership meetings, including SLT staff meetings and operational reviews.
- Plan and execute internal leadership events and team gatherings.
- Lead logistical coordination for the Annual Leadership Summit, including venue, scheduling, travel, and catering.
Employee Engagement Support
- Assist with employee engagement activities, internal meetings, and company events.
- Coordinate catering and logistics for leadership meetings and company functions.
- Provide administrative support for internal company initiatives and programs.
Required Qualifications
- 5+ years of administrative or executive support experience, preferably supporting C-suite leaders.
- Proven experience managing multiple executives’ calendars and competing priorities.
- Advanced proficiency in Microsoft Office Suite, including Outlook, Teams, Word, Excel, and PowerPoint.
- Comfortable operating across both Windows and Apple operating systems.
- Exceptional organizational, communication, and time-management skills.
- High level of professionalism, discretion, and confidentiality when handling sensitive information.
- Ability to thrive in a fast-paced, rapidly scaling organization.
Preferred Experience
- Experience supporting executive teams within technology, telecommunications, infrastructure, or high-growth companies.
- Demonstrated experience coordinating leadership meetings, offsites, or corporate events.
- Familiarity with corporate expense-management systems and travel platforms
- Experience working directly with senior leaders or in board-level environments.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Compensation & Benefits
IQ Fiber offers a competitive compensation package, including:
- Competitive base salary
- Comprehensive medical, dental, and vision benefits
- 401(k) with company match
- Paid time off and holidays
- Opportunities for growth within a rapidly expanding fiber-optic provider
IQ Fiber is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
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