Senior Sales & Events Advisor

Charleston, SC
Full Time
Sales
Experienced
A Smarter Career Choice
Because the internet is now the heartbeat of our homes and an essential tool for business, it should run without interruption or stress. IQ Fiber was created to offer 100% fiber-optic high-speed internet, transparent pricing, and attentive customer service to deliver a Smarter internet experience. As part of our rapidly growing team, your contributions will directly impact our success. Your work matters here.

We’re looking for energetic, collaborative, and customer-focused talent with the ability to proactively move our business forward. In return, you’ll find a place where your voice matters. You’ll find a team that works hard and has fun. And, if you’re like us, you’ll know you made a Smarter career choice.

 

Position Summary: 

The primary function of this position is to lead a team of high performing sales advisors, driving awareness and consideration of IQ Fiber, and making us the internet provider of choice in the communities we serve. This is a highly active, field-based “fiberhood” (neighborhood/community) sales role that requires the development of relationships with community leaders and residents. You will work with your team to execute local sales plans and create sales events and activities that complement our overall company efforts and achieve our market penetration objectives. 

Our Senior Sales Advisors are local experts on fiber and broadband services in the neighborhoods and communities we serve. In this hands-on role, they work with their team in the community to increase IQ Fiber subscriptions in serviceable areas. Senior Sales Advisors are required to both plan and attend community events as scheduled, including evenings, weekends, and occasional holidays, with the goal of boosting customer acquisition. Additionally, this role collaborates closely with sales leadership, marketing, engineering, and operations teams to capitalize on sales opportunities throughout the customer journey. 

Essential Duties and Responsibilities: 

  • Lead a high-performance direct sales team with a focus on seeking opportunities and driving new sales acquisition.                                                                                                                   

  • Identify and execute sales activities with your designated team, across both brand activation and sales objectives including blitz events, creating events to engage local residents, and meeting both your individual and team goals. 

  • Establish IQ Fiber as the provider/partner of choice for broadband services.            

  • Establish relationships with key civic leaders, engaging them on a pro-active and ongoing basis to establish awareness of IQ Fiber and create local leverage for our PR, marketing, and sales objectives.                                                                                                                                       

  • Meet or exceed market penetration objectives. 

  • Perform other duties as assigned. 

Required Qualifications: 

  • Bachelor’s degree or equivalent work experience 

  • Exceptionally strong communication and sales skills 

  • Exceptionally strong process and project management skills 

  • Strong leadership skills to drive initiatives and to manage sales organization’s expectations and issues 

  • Strong interpersonal skills 

  • Understanding of sales and sales process management 

  • Strong presentation skills 

  • Exceptional multitasking skills 

  • Proficiency in Microsoft Office products 

  • Ability to pass a driver’s license check (no more than two minor infractions in the past two years), ability to pass background check and drug test  

 
The successful candidate will be able to perform the following with or without reasonable accommodations:  

  • Ability to travel locally 

  • Ability to work flexible hours, including evenings, weekends, and holidays 

  • Ability to operate a personal computer, and wireless equipment 

  • Ability to lift 40 pound or less 

  • Ability to drive to various fiberhood locations within the assigned sales territory and sit for extended periods while safely operating a company vehicle 

  • Ability to work outdoors for extended periods and perform job duties in varying weather conditions, including heat, cold, rain, and humidity 

What Success Looks Like  

  • Consistently hitting individual and team activity goals (canvassing, appointments, event attendance). 

  • Drives measurable subscription growth in assigned fiberhoods, meeting or exceeding market penetration targets through disciplined execution of local sales plans and targeted community outreach.  

  • Builds strong relationships with community leaders, HOAs, and local influencers, increasing awareness and trust in IQ Fiber and creating local momentum for PR/marketing and sales efforts.  

  • Plans and executes effective field activations (blitzes, community events, resident engagement activities) that generate qualified leads, improve conversion, and reinforce IQ Fiber as the provider of choice.  

  • Partners cross-functionally with sales leadership, marketing, engineering, and operations to remove customer journey friction and ensure a smooth, timely onboarding experience from sale through install. 

Other Duties: 

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.  

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