Associate Community Development Manager

Dover, DE
Full Time
Sales
Entry Level

A Smarter Career Choice
Because the internet is now the heartbeat of our homes and an essential tool for business, it should run without interruption or stress. IQ Fiber was created to offer 100% fiber-optic high-speed internet, transparent pricing, and attentive customer service to deliver a Smarter internet experience. As part of our rapidly growing team, your contributions will directly impact our success. Your work matters here.

We’re looking for energetic, collaborative, and customer-focused talent with the ability to proactively move our business forward. In return, you’ll find a place where your voice matters. You’ll find a team that works hard and has fun. And, if you’re like us, you’ll know you made a Smarter career choice.

Position Summary: 
The Associate Community Development Manager is an individual contributor, field-based role responsible for driving revenue growth and market share within private communities—including multi-dwelling unit (MDU) residential properties and single-family homes in private HOA communities—within an assigned territory. The primary focus of this position is to identify, pursue, and secure executed Right of Entry agreements (“ROEs”) and other required approvals/agreements to enable IQ Fiber deployments and customer acquisition. This role customarily and regularly works away from IQ Fiber offices, meeting in person with property owners, HOA boards, property managers, developers, and other decision-makers.
As a key member of the Sales and Marketing team, the Associate Community Development Manager serves as a brand ambassador in the market and partners cross-functionally with operations, engineering, and design to coordinate network deployment readiness and ensure successful community launches.

Essential Duties and Responsibilities:

  • Prospect, engage, and develop relationships with HOAs, property management companies, developers, and other decision-makers within assigned territory to drive adoption of IQ Fiber services.
  • Secure executed ROEs and related approvals/agreements required to access private properties; build and maintain a 3-year pipeline of targeted communities.
  • Customarily and regularly conduct in-person meetings and field activities at customer/prospect locations; plan and prioritize daily/weekly territory coverage to achieve results.
  • Execute sales strategy and tactics to grow revenue and profitable market share across assigned communities and product offerings, in coordination with IQ Fiber Sales Representatives and internal stakeholders.
  • Assess customer needs, address objections, and communicate IQ Fiber value proposition to drive agreement execution and resident sign-ups.
  • Manage community/account activities from initial outreach through agreement execution and launch readiness; coordinate handoffs and ongoing touchpoints as appropriate to support retention and customer experience.
  • Monitor competitive landscape, market conditions, and industry developments; provide insights and recommendations to improve market approach and outcomes.
  • Track activity, pipeline, forecast, and results in designated systems; provide regular updates on progress toward monthly/quarterly/annual targets.
  • Meet and exceed established sales performance expectations.
  • Individual contributor; no people-leader responsibilities.
  • Job Qualifications:
  • Must reside within the vicinity of northeast Florida (Gainesville) and be able to travel throughout assigned territory.
  • Demonstrated ability to build relationships, influence decisions, and obtain agreement/contract execution with external stakeholders.
  • Strong consultative selling skills, including prospecting, needs discovery, negotiation, and closing.
  • Excellent interpersonal, verbal, written, communication, and presentation skills.
  • Analytical and problem-solving aptitude; able to organize territory plans and manage a pipeline to targets.
  • Proficiency in MS Office products and comfort using CRM/tools to track sales activity and results.
  • Reliable transportation required; must have and maintain a valid driver’s license, auto insurance, and satisfactory driving record.
Minimum Requirements:
  • 1+ years of experience in outside sales, community development, or business development (telecommunications preferred), including direct responsibility for obtaining executed agreements/contracts.
  • Demonstrated ability to establish and maintain effective, collaborative working relationships with executives, department heads, mid- and lower-level management, vendors, and other stakeholders 
Preferred
  • BA/BS preferred with consideration for equivalent work experience 
  • B2B/B2C sales experience


Other Duties: 
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.  

IQ Fiber is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. 


Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

 

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